1. Who We Are

Freedom Hub Academy is an education, training and human-development institution being developed to provide practical learning, professional development, coaching and related educational programmes.

Our website address is academy.freedomhub.biz.

2. Information We May Collect

Depending on how you interact with Freedom Hub Academy, we may collect information such as:

• Your name and contact details;
• Telephone number and email address;
• Town, area or other general location information that you provide;
• Employment, professional or enterprise information;
• Programme applications and admissions information;
• Learner account and profile information;
• Course enrolment and participation information;
• Learning progress and course-completion information;
• Quiz, test, assignment, examination or other assessment records;
• Certificates and completion records;
• Enquiries and communications with the Academy;
• Payment and transaction-related information where applicable;
• Information voluntarily submitted through forms; and
• Technical information associated with use of the website or Digital Campus, such as IP address, browser information and relevant cookies.

We seek to collect information that is reasonably necessary for legitimate Academy operations and the services being provided.

3. Applications and Admissions

When you submit an application or enquiry to Freedom Hub Academy, we may use the information provided to:

• Receive and administer your application;
• Assess eligibility or suitability for a programme;
• Communicate with you about your application;
• Manage admissions and registration;
• Maintain appropriate administrative records; and
• Prepare for enrolment where admission is offered and accepted.

4. Digital Campus and Learner Accounts

Freedom Hub Academy may provide learners with accounts on its Digital Campus.

Information generated through the Digital Campus may include course enrolments, learning activity, progress, assessment attempts, results, completion status and related learner records.

The Academy may use this information to administer learning, monitor progress, maintain academic and administrative records, determine completion requirements and support the integrity of its programmes.

Learners are responsible for keeping their account credentials secure and should not knowingly allow another person to use their account.

5. Assessments, Results and Certification

Where a programme includes assessments, Freedom Hub Academy may collect and retain assessment submissions, quiz or test attempts, marks, feedback, completion information and other evidence required for academic administration.

Where applicable, learner information may also be used to generate and maintain certificates or other Academy-issued records of completion.

A certificate may contain information necessary to identify the learner, programme and completion record. Where certificate-verification functionality is implemented, limited information may be made available for the purpose of verifying the authenticity of an Academy-issued certificate.

6. How We Use Personal Information

Freedom Hub Academy may use personal information for purposes including:

• Programme administration;
• Admissions and enrolment;
• Delivery of learning programmes;
• Learner authentication and account administration;
• Assessments and academic administration;
• Learner support;
• Certification and record keeping;
• Communications relating to Academy services;
• Payment and financial administration where applicable;
• Website and Digital Campus security;
• Preventing misuse or fraud;
• Improving Academy systems and services; and
• Meeting legitimate administrative, regulatory or legal requirements.

Personal information should not be used for purposes materially unrelated to those for which it was collected without an appropriate basis.

7. Payments

Where payment is required for an Academy programme or service, information necessary to administer and reconcile the transaction may be processed.

Where payments are processed through an external payment service provider, that provider may process payment-related information according to its own privacy and security arrangements.

Freedom Hub Academy should not intentionally collect or retain complete payment-card credentials where those credentials are handled directly by an authorised external payment processor.

8. Cookies and Technical Information

The Academy website and Digital Campus may use cookies and similar technologies necessary for functions such as login sessions, account security, preferences and website operation.

When you log in, cookies may be used to maintain your authenticated session and relevant display preferences.

Additional cookies may be used where particular services or integrations are introduced. Where legally or operationally required, appropriate information or consent mechanisms should be provided.

9. Embedded Content and External Services

Academy pages or courses may contain embedded or linked content from external services, such as videos, learning resources or other digital tools.

Interaction with external content may allow the external provider to collect information according to its own privacy practices.

Freedom Hub Academy should assess material third-party services before institutional adoption, particularly where learner information may be processed by those services.

10. Who We May Share Information With

Freedom Hub Academy does not intend to sell learners’ personal information.

Information may, where reasonably necessary, be disclosed to authorised personnel or service providers supporting functions such as:

• Website and Digital Campus hosting;
• Learning-management technology;
• Email and communications;
• Payment processing;
• Security and technical support;
• Academic or programme administration; and
• Other properly authorised Academy operations.

Information may also be disclosed where required by applicable law, lawful process or legitimate regulatory requirements.

Third parties should receive only information reasonably necessary for the relevant authorised purpose.

11. Information Security

Freedom Hub Academy seeks to apply reasonable administrative and technical safeguards to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no internet-based system can guarantee absolute security. Learners and applicants should also take reasonable precautions, including protecting passwords and avoiding disclosure of account credentials.

12. How Long We Retain Information

Information should be retained for as long as reasonably necessary for the purpose for which it was collected and for legitimate academic, administrative, financial, legal, certification or record-keeping requirements.

Different types of information may therefore have different retention periods.

Learner completion, assessment and certification records may need to be retained for longer periods than ordinary website enquiries where necessary to maintain reliable institutional records.

13. Your Personal Information

Subject to applicable requirements and legitimate Academy record-keeping obligations, individuals may contact Freedom Hub Academy regarding personal information held about them, including requests relating to access, correction or deletion where applicable.

Some information may need to be retained where required for legitimate academic, administrative, financial, security or legal purposes.

14. Comments and User-Generated Content

If commenting or similar functionality is enabled, information submitted through those functions may be stored together with technical information used for security and spam prevention.

Learners and visitors should avoid publishing sensitive personal information through public comments or discussion areas.

15. Children and Minors

Freedom Hub Academy programmes are not automatically intended for children merely because they are available online.

Where a programme is specifically offered to minors, appropriate safeguarding, consent, privacy and programme-administration measures should be established before enrolment.

16. Changes to This Privacy Policy

Freedom Hub Academy may update this Privacy Policy as its Digital Campus, programmes, technologies or applicable requirements develop.

Material changes should be reflected through an updated effective date and, where appropriate, communicated to affected users.